Frequently Asked Questions
Everything you need to know about your sweet treats delivery
What is the shelf life of your confectionery?
Most of our traditional boiled sweets and gummies have a shelf life of 6 to 12 months. Each package is clearly labeled with a 'Best Before' date to ensure you enjoy them at peak freshness.
Do you offer sugar-free or dietary-specific options?
Yes, we have a dedicated range of sugar-free, gluten-free, and vegan-friendly sweets. You can use our website filters to browse these specific collections easily.
How long does shipping take within the UK?
Standard delivery typically takes 3-5 working days. We also offer an express shipping option which arrives within 1-2 working days if ordered before 2 PM.
Can I return food items if I change my mind?
Due to health and hygiene regulations, we cannot accept returns on food products unless they are damaged or faulty upon arrival. Please contact our support team if there is an issue with your order.
Are your products safe for people with nut allergies?
While many of our sweets do not contain nuts as an ingredient, all our products are packed in an environment that handles nuts, wheat, and dairy. We cannot guarantee a completely nut-free environment.
Do you provide bulk discounts for events or weddings?
Absolutely! We offer bulk buy discounts and specialized wedding favor jars. Please contact our corporate team via the 'Bulk Orders' page for a custom quote.